How a citizen or an enterprise does to ask for the access to the acts of an administrative procedure. It's possible to take note and/or obtain a copy of the act both in paper and electronic form where it's available.
The maximum term to accept or refuse the request is 30 days. Over this term the request is refused. The only expected costs are that one's of reproduction of the acts (0,15 Euro for paper for the paper copy) and the rights of secretary (0,25 Euro for a request).
Law of the 7th August 1990 number 241 and following integrations.